FREQUENTLY ASKED QUESTIONS
Your Questions Answered
The Jovial Jeweller is here to make your jewellery buying process a pleasure. Explore some of the most frequently asked questions that come our way and get all the information you need to make the perfect purchase.
HOW DO I FIND OUT MY RING SIZE?
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1.Using a piece of paper or string, cut a thin piece of paper or string, approximately 6 inches (15 cm) long.
2.Wrap it around the base of the finger where you intend to wear the ring.
3.Mark where the strip overlaps with the end of the paper or string.
4.Unwrap it and measure the length from one end to your mark using a ruler or measuring tape.
5.To find your ring size, compare this circumference to a ring size chart. You can easily find many examples online. If your size falls between two sizes, choose the larger one.
WHAT PAYMENT METHODS DO YOU ACCEPT?
Payment at The Jovial Jeweller is quick and easy. We accept payments via PayPal, as well as all major credit and debit cards. We are committed to making your purchase process as smooth as possible.
WHAT’S THE BEST WAY TO TAKE CARE OF MY JEWELLERY?
To keep your handmade jewellery in tip-top shape, it's important to avoid contact with any kind of liquid like water, perfume, and sweat. When you take off your jewellery, make sure to wipe it with a soft cloth and store it in a jewellery box to protect it from any kind of damage. Keep your jewellery away from sharp and humid environments. Avoid wearing it while sleeping, showering, or going to the gym. These simple precautions will ensure that your jewellery lasts!